PRIVACY POLICY

Pcoustic is committed to absolute confidentiality of customers’ personal information, using it solely for delivery, customer care, and service improvement purposes. Your information is securely stored and will not be shared with any third party without your consent.

PRIVACY POLICY

1. Purpose & Scope of Collection

Pcoustic collects your information in order to:

• Confirm and deliver orders to the correct address.
• Provide prompt customer support.
• Send promotional offers and discounts if you agree to receive them.

Information we collect includes:

• Full name
• Phone number
• Delivery address
• Email address
• Requests or additional notes (if any)

2. Scope of Use

Your personal information is only used for:

• Processing and delivering orders.
• Providing after-sales support and customer care.
• Improving product and service quality.
• Sending promotional programs if you subscribe to receive them.

Commitment: Pcoustic does not sell, share, or exchange your information with any third party, except when:

• We have your consent.
• Required by competent authorities in accordance with the law.

3. Retention Period

Your information will be stored in our system until you request its deletion or until Pcoustic ceases operations.

4. Information Collection & Management Unit

Pcoustic Mindful Space

• Address: 58/8 Tân Cảng, Ward 25, Bình Thạnh District, Ho Chi Minh City, Vietnam
• Phone: (+84) 0708 466 643
• Email: hipcoustic@gmail.com
• Website: https://pcoustic.com.vn

5. Rights to Edit & Delete Personal Data

You may request to update, edit, or delete your personal information by contacting us via:

• Email: hipcoustic@gmail.com
• Phone: (+84) 0708 466 643

6. Commitment to Personal Information Security

Pcoustic is committed to:

• Ensuring absolute confidentiality of customers’ personal information in accordance with our data protection policy.
• Not using your information for purposes other than those stated.
• Implementing security measures to protect stored information and prevent unauthorized access.

7. Changes to the Policy

This policy may be adjusted to comply with legal regulations and Pcoustic’s operational needs. Any changes will be publicly announced on our website.